Who we are
Sovereign Hands is a Staffing & Recruitment Agency that provides temporary and permanent staff to our clients.
We also provide online and practical accredited training which could be carried out in our office or in house.
Our website address is: https://sovereignhands.co.uk.
Address : Suite 35, The Old Printworks, 1 Commercial Road, Eastbourne, BN21 3WQ
What are cookies?
Cookies are small data files placed on your computer or other internet-enabled device that enable our features and functionality. They allow us to record information when you visit or interact with our website and services. Other tracking technologies, such as web beacons and pixels work similarly to cookies, placing small data files on your device that monitor your Website activity.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact forms
We keep contact form submissions for one year for customer service purposes, but we do not use the information submitted through them for marketing purposes.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Google Analytics
We use Google Analytics which is a web analytics tool that helps us understand how users engage with our Website. Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our Website. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors.
These cookies and tracking technologies help us understand how customers and visitors interact with our Websites. They provide us with information about areas of our Websites visited, time spent on our Websites, transactions performed, and any error messages you receive. These cookies allow us to improve the performance of our Websites. They may collect your IP address but only for the purpose of identifying general locations of visitors and identifying fraudulent or spam traffic.
Hubspot
Essential/necessary cookies
__hs_opt_out
This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.
(Expires: 13 months)
__hs_do_not_track
This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.
(Expires: 13 months)
hs_ab_test
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
(Expires: end of session)
<id>_key
When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.
(Expires: 14 days)
hs-messages-is-open
This cookie is used to determine and save whether the chat widget is open for future visits. It is set in your visitor’s browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity.
(Expires: 30 minutes)
hs-messages-hide-welcome-message
This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
(Expires: 1 day)
__hsmem
This cookie is set when visitors log in to a HubSpot-hosted site.
(Expires: 1 year)
hs-membership-csrf
This cookie is used to ensure that content membership logins cannot be forged.
(Expires: end of session)
hs_langswitcher_choice
This cookie is used to save the visitor’s selected language choice when viewing pages in multiple languages.
(Expires: 2 years)
__cfduid
This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to your website and minimizes blocking legitimate users. It may be placed on your visitors’ devices to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare’s security features. Learn more about this cookie from Cloudflare.
(Expires: session cookie that lasts a maximum of 30 days)
__cfruid
This cookie is set by HubSpot’s CDN provider because of their rate limiting policies.
(Expires: end of session)
Consent banner cookies
__hstc
The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
(Expires: 13 months)
hubspotutk
This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
(Expires: 13 months)
__hssc
This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
(Expires: 30 min)
__hssrc
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
(Expires: end of session)
Chatflow cookie
messagesUtk
This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the chatflows tool will load their conversation history. The cookie is controlled by the Consent to collect chat cookies setting in your chatflow. If this setting is disabled, the cookie is controlled by the Consent to process setting in your chatflow.
(Expires: 13 months)
Chatflow cookie consent text
With the Consent to collect chat cookies setting enabled, HubSpot will prompt visitors for consent to drop a cookie in their browser when they open a chat on your website. This cookie is used to interact with website visitors and provide a visitor’s chat history. If a visitor does not give consent, they will not be able to start the chat. With this setting disabled, a visitor can start a chat and give consent to process their information via the Consent to process setting.
Visitors can also accept or decline cookies on the HubSpot cookie banner if it is enabled on your pages.
- If a visitor accepts the cookie when they start a chat, but then clicks Decline on the HubSpot cookie banner the cookie will be removed.
- If a visitor clicks Decline on the HubSpot cookie banner before starting a chat, HubSpot will not drop a cookie or prompt them to consent to cookies in the chat widget.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you complete a form, its data is retained for one year. This is so we can recognise and approve any follow-up forms automatically and use them in the future.
What rights you have over your data
If you have have completed a contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
In addition to the first party cookies set by us, we also allow third parties to set cookies on our Website. Third parties may use cookies, web beacons, pixels, tags, scripts and other similar tracking technologies to enable the third party’s features or functionalities to be provided through the Website you are using. The third party setting these cookies can recognize your device both when it visits our Website and when it visits certain other websites or services. For example, third party vendors such as Google may use cookies or other device identifiers to provide you with targeted advertisements based on your past visits to our Website.
Additional information
How we protect your data and what data breach procedures we have in place
Our website uses an SSL Certificate which will encrypt all your data, as well as we train our office staff in data protection.
- We train our office staff members about cybersecurity
- We protect your data by encrypting devices and data
- We monitor data and its transfer
- We have a limited access to your data
- We patch vulnerabilities in our systems
Third-Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
